Buffer issue

[Former Member]

Hello guys,

I am facing issue becuase of the buffer very frequently.

The agent assignment fails because of this. As soon as I refresh the buffer, it works fine.

Is there a permanent solution for this?

We are in the testing phase in the Quality system. There were no transports which went through for workflow in the past few days. But still the buffer issue came up. NO change was done to the Org.structure also recently.

Can anyone explain and provide the solution?

Thanks,

Ram.

[Former Member]

I wonder about the WF instance log in Transaction SWI1, what is the status of approver step? Error or Ready?

[Former Member]

Hi......The workflow is designed such that it is logically deleted when the approval / reject event happens (even during processing the object outside workflow). So the step is logically deleted.

[suresh_subramanian2]

Hello Ram!

I too faced same issue recently.

Upon raising the event,I couldn't find even the traces at SWEL(trace was switched ON) and to my surprise nothing was in workflow log.I tried SWU_OBUF,PPWFBUF and refreshed the organization settings at SBWP.But, there is no use.

Then I checked the transaction code SM58 where I got answer.The reason was operating system cannot close file dev_PrintTrace.So,check SM58 and also ask your BASIS consultant to increase the buffer size.

Regards,

S.Suresh

[Former Member]

Thanks Suresh.

I will check our Basis team and do accordingly. Will let you know on Saturday(our week starts on SAT).

Thanks again.

Ram.