Asking for Key Code in Trial Version ?

[#1]

Dear All,

I have recently download SAP Lumira 30 Days Trial Version.

After successfully installation, when I start SAP Lumira, it is asking for Key Code, I do not receive any key code in my mail account.

I think if we are using 30 days trial version then it will not ask any key for at least 30 days.

Please guide me for the same.

Also informing that,

Earlier I have installed SAP Visual Intelligence, before installing SAP Lumira I have uninstalled SAP VI.

Need your help.

Also request to moderators to consider this discussion, so that if key code is required then they will provide me.

Thanks & Regards.

[TammyPowlas]

For trial versions you should see a button to "Continue"   - so you do not need to enter the key code

Regards,

Tammy

[clarissa_dold]

Hi Harshil,

if you already had a trial version that's being recognized, since besides the name change it is still the same product. So you would need to go ahead and purchase the product. There's no extension of the trial.

Regards,

Clarissa

[harshil_joshi]

For trial versions you should see a button to "Continue"   - so you do not need to enter the key code
Regards,

"Continue" Button is disabled....:-(

[TammyPowlas]

Clarissa is right - sounds like you need to buy the product and the trial has expired

[harshil_joshi]

But I have recently download it for free trial......it's just 5 days ago, and trial version will be expired after 30 days............

[Henry_Banks]

Hi,

• What version is this please?  (help > about)
• 32 or 64 bit?
• where did you obtain this download from? (SMP or eStore etc)

regards,

H

[harshil_joshi]

32 bit.

Downloaded from http://www.sap.com/campaign/ne/free_trial/visual_intelligence/wty_int_visual_intelligence.epx?FormRe...

[Former Member]

I bought a personal version via www.sap.com/buylimuraUK.

I received by mail a product key code

I installed the 64 bit version I was able to download but I can not enter the Key Code

The system shows a trial version of 30 day

[Henry_Banks]

Good morning Harshil and Erwin,

Just to let you know i flagged your respective problems to my development colleages.

The expectation is that this issue "is being looked into".

Expect an update as soon as I know more.

Regards,

H

[Henry_Banks]

please can you send me your keycode via private message ?

[harshil_joshi]

please can you send me your keycode via private message ?

I have not received any keycode after download.

After successfully installation, when I start SAP Lumira, it is asking for Key Code, I do not receive any key code in my mail account.

[former_member282779]

Hallo Henry

i have a similar issue.

i've bought an personal license an downloaded and installed the 64bit version. Now after starting lumira there ist only the message, that my testlizenz is older than 30days and there is only the "beenden"-button activ. The button to insert the keycode is inaktiv and so i can nothing do...

So i have the feeling it depends on the latest installing program for sap lumira.

So it would be very fine, if there is an quick solution..

Thanks

Lutz

[harshil_joshi]

Hey Henry......Waiting for your reply........

[Former Member]

Henry,

Could you please send me a mail with your private email adress ?

[former_member282779]

Hi Henry

can you give a statement about this issue?

I have the real problem, that i bought software from sap and now i couldn't use it on my PC.

Just i paid for something and cant use it - this is not good!

And in addition I have no other product support...

It seems that there two possibilities for the disfunction.

First the downloaded installation is not correct and disabled the button for the registrationcode or there is a conflict with the trailversion and the registry for the trail solution.

Can you motivate the developer to find a quick solution? Or is there another possibility to post the problem?

Thank you

Lutz

[Henry_Banks]

Hi,

Apologies for the lack of responses, I've been travelling. I've prompted internally for an update.

Regards,

H

[henrique_pinto]

If you have bought licenses, then open an OSS message.

SCN is not a support forum.

[former_member203247]

Hi Erwin,

This is default behaviour.Please enter your key code

help-->Enter Keycode

It should work.

Please revert if you have issues.

Regards,

Om

[Former Member]

Hi,

I tried the solution you proposed but I am not allowed to enter my key code.

Regards,

[former_member203247]

Hi Erwin,

Since you have already purchased the license, please create an OSS message so that we can have more details about your environment and propose a quick solution.

Regards,

Om