IBP Data Integration App not Processing Data

[#1]

Hi Experts,

we are facing issues when uploading master data into IBP via CPI-DS and Web UI integration.

Data Integration via CPI-DS

We are able to view the data in the target data store, the staging table,however CPI-DS is still executing post processing procedures to the IBP Instance and the tasks then fail in CPI-DS due to time lapses but remain in "processing" state in IBP data integration app.

Data Integration via Web UI

No data is being transferred to the core tables, the integration jobs have remained on "processing' for the passed few days. We executed a purge data import batches job and we still having the same problem.

Is there a possibility that something may be wrong with the Data Integration App or additional configuration required? If so, do you have any suggestions on how we can rectify this.

Thank you kindly

Malebo

[marco_ronsdorf]

Hi Malebo,

have you tried to upload via Data Integration App - this setting is related to the app.

Regards, Marco

[mahlako]

Hi yes,

I have tried that option too.

The data integration job status remains on 'processing' for a long time.

regards

Malebo