Printer error

[manish_malakar0316]

Hi,

I got a mail from the user that he is getting the below error while trying to print smartforms.

Any idea how to resolve this ?

Manish

[DoanManhQuynh]

the printer exist or not?

[Jelena_Perfiljeva]

No disrespect but if this is your job to assist users with such issues (otherwise why would they be contacting you?) then isn't it reasonable to expect to make at least a little bit of effort before posting a question on SCN and share the results of your analysis?

[manish_malakar0316]

quynh.doanmanh Actually, The user mailed it to the functional consultant, who in turn forwarded the mail to me. They both work at the client location, whereas I dont. They do have a printer there, but unfortunately I have never come across this kind of an error so that is why I posted it. So is there anything specific that I need to ask them ?

[tan_michael]

Hi,

I think OutputDevice should be ZDOT not Zebra barcode printer.