Customer return - automatic processing

[Former Member]

Dear experts,

At my customer there is a requirement to automatically create a customer return delivery, goods receipt posting and credit posting when saving a customer return order. The process should be as follows:

1. Create customer return order (VA01) with reference to the original invoice

2. Create a return delivery (automatic) with reference to the return order

3. Post goods receipt against return delivery (automatic)

4. Book credit note (automatic)

I'm not sure if this is standard SAP and where I should configure the above,

Your comments are much appreciated,

Kind regards, M

[Former Member]

Thank you