web service problem (Timeout)

[Former Member]

hello

i hope this is the right category to post my problem

i want to use the service "customerCRMChangeRequestConfirmation_In"

but i get this error message: "Error getting response; java.net SocketTimeoutException: Read timed out.

on my search to fix this problem i found the SAP Note 826419.

with following advice:

===========================================================================================

Version NW 7.10

• Using NetWeaver Administrator

o For standard Web service deployable proxy:

1. Open SAP NetWeaver Administrator in a browser: http:// "Web Services Administration".

3. Choose "Proxy Definitions by Name" and click "GO".

4. Select the proxy you want to configure.

5. Choose the "Configuration" tab.

6. Choose the "Logical Ports" tab.

7. Select the logical port you want to configure and choose "Edit".

8. Choose the "Transport Settings" tab.

9. Edit the "Max wait-time for HTTP response (in milliseconds)" field.

10. Click "Save" to save the settings.

============================================================================================

but in my Transport Settings are no "May wait-Time for HTTP response-field"

what is the problem? i have an SAP CRM IDES System with Netweaver 7.1

do I need to install an sp?

I also found this solution for my read time out problem:

http://wiki.sdn.sap.com/wiki/display/TechTSG/%28WSR%29Problems-P01

but this solution with "Visual Administrator" is for java stack, right?

thank you for your help!

kind regards

sven möller

[Former Member]

Hi Trevor

i increased the socket time out value in soap UI to 18000 (3min) but it didn't worked.

both webservices have the "same" configuration.

my way to configure a web service is:

=> lunch soamanager

=> Application and Scenario Communication

=> Single Service Administration

=> search for service and "Apply Selection"

=> configuration

=> Create Service

- give values (Service Name/Description/Binding Name)

- activate Transport Channel Authentication

=> Save

if this wrong or not enough i would kindly ask you to give me a right "default configuration" and some information about it

i checked the rights from my user on this way

=> transaction BP

=> changed the name of an bupa and it worked (but the system worked long on this change process)

i also tested the webservice with the user SAP*

by the way i have a nother question: how can i configure my memory usage for my sap system? i have 12GB ram and the system uses still 5GB swap space. is this normal?