web service problem (Timeout)

[Former Member]

hello

i hope this is the right category to post my problem

i want to use the service "customerCRMChangeRequestConfirmation_In"

but i get this error message: "Error getting response; java.net SocketTimeoutException: Read timed out.

on my search to fix this problem i found the SAP Note 826419.

with following advice:

===========================================================================================

Version NW 7.10

• Using NetWeaver Administrator

o For standard Web service deployable proxy:

1. Open SAP NetWeaver Administrator in a browser: http:// "Web Services Administration".

3. Choose "Proxy Definitions by Name" and click "GO".

4. Select the proxy you want to configure.

5. Choose the "Configuration" tab.

6. Choose the "Logical Ports" tab.

7. Select the logical port you want to configure and choose "Edit".

8. Choose the "Transport Settings" tab.

9. Edit the "Max wait-time for HTTP response (in milliseconds)" field.

10. Click "Save" to save the settings.

============================================================================================

but in my Transport Settings are no "May wait-Time for HTTP response-field"

what is the problem? i have an SAP CRM IDES System with Netweaver 7.1

do I need to install an sp?

I also found this solution for my read time out problem:

http://wiki.sdn.sap.com/wiki/display/TechTSG/%28WSR%29Problems-P01

but this solution with "Visual Administrator" is for java stack, right?

thank you for your help!

kind regards

sven möller

[Former Member]

Hi Sven,

Please provide a bit more detail on your scenario.

SAP CRM IDES is your service provider right? How are you testing this webservice, using an SOAP testing tool?

I need to understand your scenario better & I don't think SAP Note 826419 is relevant for you.

Best Regards, Trevor