Problems deploying SAP GUI from Installation Server

[Former Member]

We have a batch file that has been used to deploy a GUI package to workstations for months without issue.

Lately we configured LSH, which initially didn't work and required a patch to fix. Once the patch was applied to the installation server, everything worked fine.

For the past few days I've been having problems again. When I try to run a batch file that calls a particular package to be installed, the SAP Installation window appears, then closes without installing the GUI or showing any error.

I get something really weird in the logs on the server:

14:56:30 NwSapFeiUt 1 Successfully started service using commandline parameter ">$4!9>4:4@;$#l!(:8?@#964!89l#$8!@16>?!#:1#@$>8>:@9;(1,18411191#>118($1(;#844@898(:,(8@(l(8>88l;84:@$,(9;8$,ll>($#8#,1l6?9#$#6>64?1!;@;:#691@(l;l86l4#;>>$(8(!#6,1,9@>l!,>(6>16,,6l:$;(4,l?>6#!(;:8:8#4#8>6!?994?l>,#?9,?@68;;l#$$#($??1:;9?!!>l((,,;#14(,?8@$1;;44!8;#(;:>$>(86@96l,,$:>$;:8$?l>8?1l??@(,(9:9?4;!$#(!9?4;:#8>@4>6?1;996(?866,!!:>9@(>>>1l#:(66l6$46l$8(@#19;:86>(>181?($$(l16,(>#8:(l:,;8:11!l4?98(1$$9((l1$l>(@(@?(?$#;#61l41@6;:>9;4?(l?61;;4>;>,4#!!:1841>:;?#9(8$9$#@,$>;l1,81@;@@6?:?(@;#l,11@;81>@$46$81$$ $:1$?>@@,8#!969l@99:$11,(@!@,@1!>:6$l9#$@8;;@$(@881$@;;$;?914#@8l>>!,!(!9(!4??!$:!9$(@9($(,968?(l(##;:?>8;8@l11!8#@1@8:#>;$881(68?#6$998:1(9>@96,@1>>;6:?>!6(6?(>>@#4?>,$,?,96$(l?:!!(l!:$:(8@8>(:91;,9>lll#,9>#>9(;9;,4;>#,l991:669?;,4?4l$,,l;?,#8#6(19l$#4@;9(9(@(96;!9@!96?;@1,6:>#(8!8!4!@,,8@>6!>l!>#l6#@:,1#;$8@>4@l?##6?#l!::l:$6!(1#(1@8198?@;;8!64(8:#46;l,6?8?:l,##!1#,:,8:64@8;(9>81l##689##?6;$l6!98(1(!#1??$1@6;?461#l8@?:66#9##@l,$46:1?4>;#9,69?!81:>;6,1,1$;8#$(?!,6,1$?@@88?(!,,l?@;>6l>>$;84>1?,$::#869$;8($1 :$96>@;1:4@9(#?4>?:?;($6!616@#,?88(:,:44@44!#44?1,,,9>(86>6l9$,l@?416?:!$:$16@;4414@l?(9;6l,@116l,9>6>:#!(;114>,##>9>>8l@"

This is when trying to install SAP GUI on a Win 7 machine.

If I try run the command /package, without specifying which package to install, it reports "this package cannot be installed as it contains components with failing prerequisites".

Any ideas please?

Thanks

[klaus-georg_adams]

Hello,

the problem is that your package references installation components, which have defined prerequisites. And those prerequisites are not met on your machine.

Look for the conditions which are evaluated to false right before the mentioned line in the log file. If you can't figure it out, open a CSS message and append the log.

Packages can't be installed partially, they are either installed completely or not at all.

Best regards, Klaus-Georg (NwSapSetup development)

[Former Member]

All of a sudden this has stopped working again.

When I try to run my batch file, which calls the sap setup and points to the package, it says there are failing prerequisites.

There is nothing written to the logs on the server either, so I can't investigate this further.

Please can someone advise.

Thanks

[Former Member]

Seems to be the same issue like in this thread:

Regards,

Jann

[Former Member]

Problem solved!

The package content which causes the problem is: "SAP GUI for Windows 7.20" -> "General Add-On" -> "Extention for Outlook Client Synchronisation" (or similar, only know the exact german term).

Simply remove this from your package (I had to delete and recreate the whole package), and the installation works fine!

Kind regards,

Jann