Hello SAP Experts,
We have a SAP Marketing Cloud system integrated with Cloud4Customer System. We create leads in Marketing and they are replicated in C4C.
When we do a lead transfer, is there a way to automatically assign a Sales Responsible a...
Hello Experts,
In SAP Marketing Cloud, I have the possibility to use "help learning center" button.
However, the users don't have that button and I can't find how to add it for them.
Could you help me, please? How can I make it available ...
Hi experts,
I create a custom field in SAP Marketing Cloud of type checkbox.
But we have an issue because when a contact arrives in Marketing Cloud, the default value is automatically set to "yes". However, we need it to be "No" (unchecked) by ...
Dear SAP Experts,
I created in SAP Marketing Cloud a custom score with the Score Builder app, for my contacts.
From the contact list (Contacts app), I would like to be able to filter them based on the score they have. However, the scores are no...
Dear SAP Expert,
I'm configuring the account overview in SAP Marketing Cloud. I have some custom fields of type code list.
When I select a value in those fields, it only shows the code (115 or "B") and I need to add a second field ".... (Desc) w...
Hi Tobias, This would be based on interest and a custom field.So we need to adapt the iFlow, this can not be done in the system as configuration setting? Moreover, concerning the Sales Organization assignment, I guess it is the same then? Thank you !...
Hi Tobias, One example is a user who has: - BR_MARKETING_EXPERT- BR_MARKETING_MANAGERI though also that it was an out of the box feature so I've been a bit surprised. She has a S-user but not subscription to the learning hub. But I am not sure it has...
Hi Tobias, Yes. Here an example of a contact with Email address which is not is the Best Record: In this case, the contact has 2 origins (C4C & Hubspot)Its permissions (implicit): And here, the failed interaction (see "Outbound failed: Email address ...
Hello again, After looking into details, it looks like the contacts are actually taken into account in the target group and in the campaign but the emails are not delivered to most of them. The execution log says that Email addresses are missing, eve...
