sabouraya1
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Member since ‎2020 Jul 06

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  • 10 Posts
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User Activity

C4C server side exchange integration access to EWS

2020 Nov 16
Hello everyone, The access to our on-premise Exchange Server is regulated to certain IP circles. We need to know if the access to the EWS services comes from the IP range of the MS data centers or from SAP servers. We would then need to know from w...

Management and planning of overdue visits

2020 Sep 28
We have the following requirement: The sales team needs to plan the visits based on the visit frequency saved in the account. So i have 2 questions: - Is there a way to show a notification when a visit is overdue or even better a day before t...

How to create a ticket in Service Cloud from a service request in SAP Commerce Cloud

2020 Sep 25
Hello, Is there any documentation on how to setup this scenario? A shop user creates a service request --> A c4c ticket is generated

Workflow to send account summary per mail

2020 Sep 24
I created a workflow that send an email based on certain conditions. This Workflow is based on the BO Accounts. I would like to attach the Summary of the Account (The pdf document that is created, when i click on Summary in the account) to this em...

Create task in a visit based on the answers in the survey

2020 Sep 22
Hello, We have an activity plan and routing rules in places, so that the survey is assigned automatically to the visit. However we would like that based on a certain answer in the survery an activity should be created or at least an email should b...
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