Member since ‎09-22-2015

User Statistics

  • 111 Posts
  • 7 Solutions
  • 16 Kudos given
  • 15 Kudos received

User Activity

Hi all, In ECSC we understood that if an employee in C4C is classed as inactive (current date is outside the employee's validity from / to dates) then it is not possible to create tickets for them. See
Hi experts, I'm looking for information on whether or not we can integrate Enable Now with Service Cloud to include our own customer-specific contextual help. Is this possible, and if so how do we do it? I have searched around and cannot find anyth...
Hi all, We are looking to archive some data due to business reasons where some of the transactions are still open (leads, opportunities and so on). The archive routines for certain objects check CRM_JEST to make sure the objects will not be process...
Hi all, We are using external pricing in C4C for quotes, connected to S/4HANA. Our S/4HANA consultant has created list pricing, but when we request external pricing we do not get anything back except a pricing error from S/4HANA (Pricing error: Man...
In Service Cloud product ID's are automatically converted to upper case. We have a requirement due to international standards in the chemicals industry to record product IDs as case sensitive. Assuming that SAP have support for the chemical industr...