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An increasing number of utilities companies are exploring omnichannel customer engagement to reduce customer attrition and enhance customer loyalty. Therefore, Utility companies globally have started adopting the SAP Emarsys Customer Engagement solu...
Hello everybody: Your Utilities community coordinators Florian and Juergen would like to share an update on the latest news regarding SAP Customer Experience for Utilities and our SAP C/4HANA Utilities portfolio. Coming home after two major confere...
Hello everybody: Your Utilities community coordinators Florian and Juergen would like to share an update on the latest news regarding SAP Customer Experience for Utilities and our SAP C/4HANA Utilities portfolio. Coming home after two major confere...
The theme of this year's International Utilities Conference is 'Creating Value in the Digital Energy Network' >>LINKUtilities globally understand the pressing need to involve their customers as a key partner in the Digital Energy Network. They also u...
On September 16, SAP globally launched the message that in order to be successful in today's economy companies must look "Beyond CRM" and embrace Customer Engagement techniques, tools, and mindset. While the tools and techniques of Customer Relations...