Hi Perihan,You should first Post the note via  https://my.xxxx.de1.test.crm.cloud.sap/sap/c4c/api/v1/note-service/notes. This generates a NoteID. Then you need to Post or Patch the Case with this noteID.KR,Simon

Hi Eduardo,This is currently not possible. I tried the same as well.The attributes Last Agent / Customer are currently not available, also not in Autoflow.Only with a side by side extension you can achieve your use case at this moment.KR,Simon

Hi,A bit depending on the use case but it is possible to use a Side-by-Side extension for this. We created a bacth-job in an external app (Mendix) which creates cases based on een input file. Based on some attributes in the input file we call the Cas...

Hi Svetha, What subscription of the SAP Learning Hub do you need to attent this? is the business edition enough? KR, Simon

Hi Binoo,   In what table/structure in S4 is the key mapping created after running this report?   Simon