PrasanthArya
Product and Topic Expert
Product and Topic Expert
Member since ‎2016 Aug 02

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  • 828 Posts
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User Activity

2105 Survey Release Features

2021 May 09
In this blog we will try to cover aspects on how to execute the new features that are there for release version 2105 for survey, such as attach a survey response summary to a follow up task that is created,  so that the sales representative / field e...

Prerequisites for Reporting Performance Issues

2018 Dec 26
No one would want to work on a system that is slow , we understand that there are quite a few times users are facing performance issues and they are reported to SAP via incident Performance being a very vast subject and this can occur because of mult...

How to report screen freeze issue to SAP support

2018 Dec 24
What is a Screen Freeze ? This is a situation where the screen freezes or loads endlessly for a much longer time instead of giving the desired output. This situation can arise because of heavy load on application by one or other factors , that make...

How does Support work on a Daily Basis ?

2018 Dec 24
As soon as the incident is reported by end user , it is reviewed by the Key User and the Key User makes a call to decide whether it can be closed at his end or it needs SAP Support Teams Intervention for the resolution. This is where the role of the ...

Using Contact Center with SAP Hybris Cloud for Customer

2016 Aug 31
What is SAP Contact Center ?   SAP Contact Center links communications with the appropriate business context by networking with other SAP and non-SAP business solutions and collaboration tools. This helps organizations improve customer service, s...
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