Hello Experts,We have a requirement to have a Text field with multiple template selection in Ticket object. When the template is selected, the corresponding text should be populated in the field.For Eg: If user select Template 1, then below text need...
Hello Experts,As of today, we have integrated our C4C system to SAP ERP and Third party systems via PI System. We have used Standard webservice, Custom OData for different Scenarios. Now, we are planning to migrate from PI system to CPI.From C4C Pers...
Hello Team,We have requirement to transfer the attachments in Ticket to the portal. I was checking the odata to transfer the file to portal, but when we query it doesn't have the attached file in binary format. Is it possible to transfer via odata or...
Hello Experts,In our project, as per the Internal Security Policy, the MIME Type "Zip Archive" is not allowed. But in order to use the Transport Management and Sap Incident, MIME type "Zip Archive" is required. Is there is any workaround or solution,...
Hi Expert,We have a scenario, where competitor is created in C4C and it is standalone. There is a scoping Question" Do you want to replicate the Partner or competitor to SAP ERP" which was active during Competitor creation in C4C. So, it triggered a ...
Hi gariasDatasource "SEODSRQDTS01" - Ticket Time Points and Contact Party has Time with agent as key figure . You can join the ""CRMSRQHB" & "SEODSRQDTS01"based on the requirement. Regards,Bharathraj
Hi anagandara,Thank you for the response. Yes we thought of using Workflow rules. But in our case, The template list is huge.So, We are trying to find the alternate solutions. Regards,Bharathraj
Thank you manideepsatya ,It is QA System. Will Obsolete and do it. Just wondering about the deletion of history. Is that we can do it or Only SAP Can do it.I have tried in Data workbench, no relevant fields/ Data workbench Object is not available. A...