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I purchased Xcelsius Pro 4.5 in December of 2005. I've had several system crashes and have just installed it on a new system. Unfortunately, when the app tries to activate, it says that I have exhausted all of my activations. How do I get a new activation or reactivation code?

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Former Member
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Unlock code (key code?) not working

Had Xcelsius Present 2008 upgrade installed and working (order# 3735243711 Unlock code: )

Downloaded SP3, uninstalled previous version as instructed and did typical installation - no problem

Wanted to use add-ins, uninstalled new verision, did custom installation, now unlock code (key code?) will not work

Please help

Edited by: Amit Mathur on Feb 24, 2010 9:26 PM

amit_mathur
Product and Topic Expert
Product and Topic Expert
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Hi Bruce,

Check with the Keycode in the registry if you see the correct keycode present there. You could also check with the permission in the registry.

The path in registry would be: Hkey_Local_machine->Software->Business Objects->Suite12.0->Xcelsius->Keycode.

Note: please take backup of the registry before you make any changes in the Registry.

Thanks,

Amit.

Former Member
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Hi Amit:

Thanks for your help.

Got keycode from registry as you said.

Still will not accept it as valid.

Uninstalled SP3 and tried again with same results.