Workflow user decision step issue

[former_member290066]

Hi,

I am new to Workflow. I created a simple workflow with a user decision step. I need this user decision step to be send to another user id's SAP inbox.

When I execute this workflow this user decision step is not going to that user id's inbox.

When I check the workflow log, I could see the message 'No Agent ready'. I have attached the screenshot of the workflow log.

What could be the reason? Does my user id requires any specific roles to forward user decision step to SAP inbox?

Is there any configuration missing?

When I manually execute from SWI1, this decision step goes to my SAP inbox, but not to the user id mentioned in the step.

Regards,

Jisha.

[srinivasan_vinayagam]

Hi Baby,

You can check below document it will help you

SAPTechnical.COM Including Custom text in the step "User Decision"

SAPTechnical.COM - Tips - Executing the user-decision step programmatically

Regards,

V Srinivasan

[former_member290066]

Hi,

This issue is not yet solved. Is there any authorization or configuration required to send User Decision step to SAP inbox?

Regards,

Jisha.

[tejasChouhan]

Hi Baby,

if this is just for practice, you can select a step, Select user from dropdown and either hardcode and check whether its going to the hardcoded user.

Other steps are :

Create a rule /Add agents in the steps.

regards,

Tejas

[former_member290066]

Hi,

I tried all the possibilities.

I tried assigning the user id in agent field for step, also I created a rule and hardcoded the userid and tried. Nothing worked.

Is there some config missing? Or does the user require any role to get the user decision step in the SAP inbox?

Thanks & Regards,

Jisha.

[Former Member]

Hi Jisha,

As you are saying that it worked for workflow initiator but not with any other id. Now for check , you can select expression and create a container variable as agent type and give the constant value ( container operation ) as the other user id and then try and see if the workitem is going through.

Thanks

Rakesh