on ‎2009 Jun 15 9:33 PM
I had some questions about workflow logs and agent determination tables:
What is the typical setup in SAP systems for the tracking of work item approval history and for the agent determination routing? The way I see it is to use the standard approval log table (SWWWIHEAD) and to have a custom table for agent determination.
Would you ever have a custom workflow log table? Is that even possible?
Inversely, is there a standard way to route agent determination without a custom table in the system?
What are the advantages / disadvantages of standard vs. custom for workflow table?
Any help would be appreciated, thanks.
Request clarification before answering.
We have various approval stages within our organization based on various criteria. At a high level I need enough information to tell workflow whether or not an approval stage is valid and where to route it if that is the case. I need the approver names and time stamps most of all from the workflow logs. Does that answer your question?
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Hello,
That sounds very complicated, normally the routing would be built into the workflow itself.
Sometimes agent assignment depends on the agent assignment of previous steps but if it's within the same workflow then you would usually store that information in a container element. But I guess you know what the requirements are.
It's best to not directly use workflow tables as they can change. Safer to use fms like SAP_WAPI_GET_WORKITEM_DETAILS.
regards
Rick Bakker
Hanabi Technology
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