Workflow has not been triggered

[Former Member]

Hello All,

Good day.

Im currently working with an issue which the workflow has not been triggered at all, what i mean is upon process a workflow must send an email to user pertaining to a change..upon checking my inbox and swia there have been no process found to this transacton

Is there any way where i can properly check the worfklow process of triggering events or transaction code that might help me get out with this, ive checke some blog, post and docs, but since im newbie in WF, some notes are not clear to me..

any response will be greatly appreciated..

[narin_nandivada3 · Accepted solution]

Hi,

  There are ways to check what workflows got triggered based on Event Trace.

   Follow below steps:

1. Switch On the Event Trace. Tcode: SWELS
2. Execute the Business Process because of which the workflow has to trigger
3. Once step 2 is complete.. Switch off the Event Trace using same Tcode as in step 1
4. Check the Event Trace list using the Tcode SWUE.

  By this process you will know whether workflow triggered or not provided if there are any events that would trigger the workflow (which already should be maintained in the Workflow Header Data).

In addition to that  Also check whether the user WF-BATCH has profiles like SAP_ALL & SAP_NEW if not check with your basis.

Hope it helps. Revert for any clarifications.

Best Regards,

Narin Nandivada.

[Former Member]

hello,

follow up, when i use the other user it shown that this A is in activate status, but even i did this the WF has not been triggered for that user.
->@Narin - about the user profile WF-BATCH (SAP_ALL & SAP_NEW), ive ask out basic folks . -- sap_new is visible in that profile but they also added that we are using dialog account..
->@Narin - WF WS9000004 should be trigger after the VA42 process for approval has been saved..after that WF should send email in the approver and needs to be shown in SWIA list..

[suresh_subramanian2]

Hello !

      WF-BATCH user should be system user and should not be dialog user.

      Hope the event trace switch is turned on and no filters are set in the event trace.

      If workflow is not getting triggered, check any change documents are getting created on saving VA42 transaction.

      There are standard workflows for customer and master contract. Those are WS20000048 and WS200000049 respectively. 

Regards,

S.Suresh.

[Former Member]

Hi all tenks for all your help.
i see some points in the WF - as said by rahul the A is on deactivated mode, now what i did is to seek help on activation on it, but i cant find the right step on how to make that A turn to green..
please send me some step on how to make do this..

[Former Member]

After several minutes i cant find that API. should i use any transaction to identify the API that is related to the object or WF.?
moving forward.. in su01 the profile is not define WF-batch but using same function (which the WF is doing fine in other environment) WF-batch profile is also not visible..

[narin_nandivada3]

Hi,

  WF-BATCH is the User (Actually Batch User who is responsible to process activities in background).

  So for this User Wf-BATCH in SU01 Transaction(in display mode) kindly check in Profiles Tab what are the list of profiles assigned to this User and check whether SAP_NEW and SAP_ALL are in that list. If not contact your sys. basis admin.

you say:

After several minutes i cant find that API. should i use any transaction to identify the API that is related to the object or WF.?

Kindly confirm below points:

1. In the Header Data of Workflow Do you find any Event Binding? like BO Event / Class Event?
2. If Step 1 answer is "YES" then check whether the binding is correct or not
3. If Step 1 answer is "NO" then the workflow might be triggered directly.

Needless to ask your business process - Would you pls let us know technically how this workflow is expected to trigger?

Best Regards,

Narin Nandivada.

[Former Member]

Thanks Narin and anjan for helpful answers..

@ narin - upon checking SWUE, the WF has not been triggered, is there any additional checking that might help me why the event for triggering my WF is not been called..

@ anjan.. there have been no linkage called on my WF,, by the way what is linkage?

[narin_nandivada3]

1. Have you checked the Profiles of WF-BATCH (SAP_ALL & SAP_NEW) in SU01 Transaction?
2. How actually the workflow should trigger? Is it based on certain API call? If so whats that API?

Regards,

Narin.

[anjan_paul]

HI,

First follow as Narin suggested.

Then in SWE2, try to find your workflow no with Event. click on that line. Then check there  'Linkage Activted' checked or not. Share that screenshot.

[former_member16044]

Hello,

The event linkage is something that links event trigger with particular workflow template.

As suggested above, the event linkage for a workflow should be active for workflow trigger.

SWDD -> Enter WF no -> Basic data Tab(Red Hat symbol) ->Start Events-> The symbol under A should be green

I would suggest to go through the workflow basics book or content available online.

Regards,

Rahul Kulkarni

[anjan_paul]

Hi,

If event trigger and workflow not trigger, then also check is there any check function module maintain in SWE2. And is there any condtion maintain in the event linkage in Basic data in swdd.