Workflow Functional Specification Document

[Former Member]

Hi All

I am working on a implementation project which includes Workflows. Right now I am in the process of writing the functional specification document for the Workflows. I am a functional consultant and never worked on workflows.

Can some one provide me what should be included in the functional document , how should the flow be written.

Is there any sample Workflow template anyone can share.

There are 4 places that requires workflows according to my understanding as described below in my requirement:

1. Workflow for corporate users when a notification is created or closed

2. Workflow email, forward a complaint to

     Finance Manager

     Quality Manager

     Plant Managers

3. Workflow for forwarding to an approver, reassign task to someone else

4. Workflow to send remainder emails for open items longer than 30 days

Please provide your insights and neccesary documentation to start

Thanks,

Sai

[Former Member]

Hi Sandeep,

  From workflow development prospective a developer needs following details in Functional spec:

1.) A flow chart diagram with algorithm which replicates step by step business process of workflow.

2.) Business object for that particular business scenario for which you have to design workflow like for Purchase order business object is BUS2012.

3.) Any standard workflow template if available then you can give reference of that in your FS.

4.) Is there any condition require to trigger the Workflow then that should be available in your FS.

5.) The approver fetching logic should be clear. Like who will be approver of workflow based on which condition.

I think these information are sufficient. Let us know if you need details on any of the point.

BR,

Prakash

[Former Member]

Hi Prakash,

Thanks for the response. It gave me a good idea to start with.

I will get back if i am stuck somewhere or need any insight..

Thanks

[Former Member]

Hi Prakash,

In my case the

Workflow template is 24500047

Business Object is BUS 2078.

Can i edit the standard business object. I want email triggered at some places esp. when the notification is created and closed. Can you provide the process to edit the business object if it is necessary to do that way.

Further, do i need to do the configuration of the workflow templates.

Please give me your insight.

Thanks

[anjan_paul]

HI,

  You can't edit standard BO. There is a concept call delegation.  Create a sub object, add your method, and delegate it to standard BO