Workflow Error: "Error when loading the callback component (work item xxx)"

[#1]

Hi,

There is a workflow which should be triggered by a disconnect event, this workflow is being used from many years now and having no syntax errors.

But from few days, when I created disconnect event in quality system, workflow gets created but remains in READY state for some time and then goes in ERROR state.

The reason of ERROR status is "Error when loading the callback component (work item xxx)". Also shows that "No Agent Available" in Agent column in SWI1.

I am not getting why suddenly it started going in ERROR state for the same data for which workflow was created last week.

As I am creating workflow in Quality system, so I am sure there is no changes done on template. It looks either with some system enviroment or user authorization!

Thanks,

Murtuza

[murtuza_chhatariya]

Workflow stopped being initialized from READY state to STARTED but turning in ERROR status.

There were breakpoints added from administration -> Set Breakpoints in one workflow iteam which caused all the workflow items being created properly by any user!

[Former Member]

Hello,

Thanks for the follow-up. I'd like to know more about this. What sort of breakpoints were these? In ABAP? Where?

regards

Rick Bakker

hanabi technology

[murtuza_chhatariya]

No Breakpoints were not in ABAP code.

See, there is a Task linked to BOR - Method. When you open a workflow item in SWI1, you will see the list of tasks perfomed till date and the task which in process or waiting.

In my case, a worklow had an waiting item, so i clicked on it and it showd me the creation date and start date of task by which date it would start executing.

Now, when we click on Edit > Change, it opens few options on left side like Complete Manually, Set Enqueue lock, Logically Delete etc. There is one more option of Set Breakpoints.

If we open Set Breakpoints option, it will open the full workflow tree having all the tasks as nodes. On side of each tasks, there is gray icon of Breakpoint, when we click any of icon, it turns red (just like we set break point in ABAP Code).

I created 2 breakpoints in one of the task of one of the workitem. But it got hardcoded in all the workflow of that type created by any user. If we open any workflow item of that type, Breakpoints were displayed.

I then went to same position in another workflow item and deleted those.

Thanks,

Murtuza

[Former Member]

Many thanks, I've never seen that option before.

Another item to check if things go wrong.

[Former Member]

Hi Murtuza,

I'm facing the same error. Could you be so kind to share how did you resolve this issue.

Rgds,