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Workflow - Agent assignment in Task Group

former_member225737
Participant
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1,021

Hi,

I had requirement to remove Agent Position 'Investment MO' from Task Group as shown in Image below.

I removed it in Golden client using Delete agent assignment (Shift + F2) and stored it in Transport Request.

Also moved this TR to testing client using SCC1 and got warning as shown below.

After SCC1 in Task Group of testing client still Agent Assignment is not deleted.

Can anyone guide me how can i remove this Agent Assignment from Testing client?

Regards,

Parin Chahwala.

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Former Member
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Hi,

Also refresh the HR buffers after importing the request with swu_obuf

Kind regards, Rob Dielemans