User status event in Tcode: BSVZ

[#1]

Hello Guys,

          My requirement is to trigger a event whenever there is a user status change in IW33 order.Lets say there are 3 status for any one of which if maintained at service order level than it should trigger the event. For this i am trying to maintain the the config at tcode: BSVZ user status level.

The problem is all these user status are maintained in one status profile. If i maintain all three user status under restriction of one bor object & same event

its considering the same as 'and' operation . Means only if all three user status are maintained at service order level than only event gets triggerd.

What should  b my approach so that can get an 'or' operation for multiple user status???????

[Former Member]

I am trying to maintain the customer settings section  under BSVW ,i.e:BSVZ. 

If i maintain 3 events for the workflow for each user status, in case of all three events are set at service order level  isn't it going to trigger three instances of the workflow.

Again back to my above query how can we achieve 'or' condition other than creating three events.

[suresh_subramanian2]

Hello Gouri !

           At service order level, if only one status can be set at any instant, only the respective event would get fired.

           You've asked the following question:

Again back to my above query how can we achieve 'or' condition other than creating three events.

          Incorporate a check function module wherein check what status has fired the event. The status that has fired the event is permissable, allow it to trigger the workflow otherwise disallow the workflow from getting triggered.

[suresh_subramanian2]

Hello Gouri !

         For a specific combination of status object type and business object type there will be a unique status and an event.

         And so, when a status is changed, respective event only would get triggered.

        I suppose you're using same event for all status. Maintain different event for different status in transaction BSVW rather than at BSVZ.

Regards,

S.Suresh.