User decision step agent issue

[former_member586438]

Hi All

In my WF I get a user profile back from a method that check a ZTABLE for the correct user to receive mail and a user decision work item .

The mail step is working correctly and sending mail to the user (as per the parameter returned from the method)

The problem is that user decision step does not sent a workitem to the correct user .

Any ideas on what the problem might be ?

In the email step I bind to &ADDRESSSTRINGS&.Not sure what the correct binding is for the user decision step?

Many thks

Gerhard

[Former Member]

Hi,

If you only have the email address you can use that in the send mail step type, choose recipient type U in the mail tab of that step.

Kind regards, Rob Dielemans

[former_member586438]

Hi Rob

The email step is working fine

Its the user decision step thats not being allocated to the user

[Former Member]

And what value is put in the agent assignment?

its the tab decision look for Agents

Kind regards, Rob Dielemans