Hi All.
We have configured an SLA that depends on the chosen position of the MLС(Multilevel Categorization) with the corresponding Service Products. But we noticed that when updating the MLС using the transaction 'categotool', information about service products is lost.
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I know that if you make changes to MLC in the Web UI using the "version" button, then the service products will be saved. But this does not suit us, since with such an update you have to make changes manually, it takes a lot of time and human resources.
Can the MLS be uploaded and downloaded as a file while retaining additional information such as specified service products?
Bluesky
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