testing saprouter

[#1]

Hi folks,

Can some one show me how do make sure my saprouter is working fine. The problem is that I can´t connect to my customer and he is telling me that the problem is with my saprouter configurations.

I can´t telnet to his PUBLIC IP on port 3299, connections refused.

What was done different there was upgrade the saprouter and the customer also hired a new admin that rebuilder the firewall now we are in this fight who's telling the true, I just want to solve this ASAP.

Best regards,

Nelson Chamba\

[S_Sriram]

Hi Nelson

Best way to check the SAP Router connection raise the OSS ticket to SAP in medium (You can open the development system) check the SAP system access & connections

Regards

Ram

[nelson_chamba2]

Hi Sriram,

I believe that first I must make sure my setup and configurations are OK and then move to sap.

if you can help me discover what´s wrong on the output posted on my reply to Alwinas would be great.

Best regards,

Nelson Chamba\

[S_Sriram]

Hi Nelson

Kindly refer the SAP link

Testing SAProuter Basic Functions (SAP Library - Saprouter)

and Check the PDF http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c06c8846-c160-2d10-d18e-d9961e9c7...

Regards

Sriram

[nelson_chamba2]

Hi S,

I tried the first link and nothing. the problem here is that who is configuring the firewall is 3rd part i´m just responsible for SAP on this company.

The firewall administrator told me that he already opened the ports 3299 and redirected it to the SAPRouter Machine.

What I need you to tell me is how do I certify that saprouter is running and listening?

Best regards,

Nelson Chamba\

[Former Member]

Hi Nelson,

You were doing the right thing... telnet <SAPROUTER external IP> 3299
If that comes back with a connection refused that means one of three things

1. Their firewall is blocking your IP that you're attempting to access from

2. Their firewall is allowing you through, but SAP Router on their end is not up and running

3. Their firewall is allowing you through, the SAP Router is running but the firewall NAT is configured incorrectly and it is not actually forwarding you through to the right server

Try testing the telnet command from within their LAN on a different server, so... telnet <SAPROUTER internal IP> 3299

If that does not work, then SAP Router is most likely not functioning correctly or offline.