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testing saprouter

nelson_chamba2
Participant
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11,928

Hi folks,

Can some one show me how do make sure my saprouter is working fine. The problem is that I can“t connect to my customer and he is telling me that the problem is with my saprouter configurations.

I can“t telnet to his PUBLIC IP on port 3299, connections refused.

What was done different there was upgrade the saprouter and the customer also hired a new admin that rebuilder the firewall now we are in this fight who's telling the true, I just want to solve this ASAP.

Best regards,

Nelson Chamba\

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JimRadiantExplorer
Product and Topic Expert
Product and Topic Expert
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Hi,

You can test the connection with niping tool.

Check your saprouter

Niping -c -H IPOfYourSAPRouter -S 3299

Check connection between your SAP router and your customer's saprouter.

niping -c -H /H/IPOfYourSAPRouter/S/3299/H/<IPOfYourCustomer'sSAPRouter> -S 3299

Thanks.

Jim

nelson_chamba2
Participant
0 Likes

Hi Jim,

I think you are not getting me, I“m in BULDING 1 and my customer is on BUILDING 2, from my side I Public IP (firewall) and Private IP (saprouter).

Your example will not take my anywhere

niping -c -H /H/10.1.1.15/S/3299/H/192.168.0.3 -S 3299 ??????

Regards,

Nelson Chamba\

S_Sriram
Active Contributor
0 Likes

Hi Nelsom

    Just inform firewall admin to open the firewall for all the port/IP settings in public & private to any IP & port's, during the SAP router configurations & testing time firewall admin can capture the list of port and IP address details in firewall side, once again he can set back the firewall settings what he got the list of ports / IP  

Regards

Sriram

JimRadiantExplorer
Product and Topic Expert
Product and Topic Expert
0 Likes

Hi,

If you just would like to make sure your saprouter is running, you can just check with the following commands on your saprouter host:

Get PID of the process which is listening on port 3299.

netstat -ano | findstr 3299

Get process name:

tasklist | findstr <PID>

You can also check dev_rout file to see if there is any problem.

To diagnose the problem, you need to use niping tool with route string.

I have no idea about your network infra, so you may need to decide route string by yourself.

See the following link for more information about route string:

Route String Entry for SAProuter (SAP Library - SAProuter)

Thanks.

Jim