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Dear Expert,

I once try to refresh delta cache from SXI_CACHE but get an error. Resulting in an error 'http_body_size = 0' messages could be processed, Java stack is so slow and I cannot access ESR, IB, RWB, Monitoring, NWA. Because every time it tries to authenticate me, I get the error "Authentication failed"

Then I do a sap restart, the ABAP & Java stack is up, but still no messages could be processed, etc.

- Checking the INTEGRATION_DIRECTORY_HMI connection results in OK but it took like 4 minutes to finish.

- Pressing F7 in SXI_CACHE shows that everything is ok, except the cache status is inconsistent

- Checking by Basis team, that there are some processes run by SAPCACHEUSER (if I'm not mistaken) that haven't finished and is still running.

Then I try to do a full cache refresh from SXI_CACHE but I get the error cache refresh error 'HTTP status code 400 Bad Request' while executing HTTP request (calling method 'get_status')'

Then I try to do the solution in this thread Error 'HTTP status code 400 Bad Request' while executing HTTP request (calling method 'get_status') by changing the path of INTEGRATION_DIRECTORY_HMI to '/dir/hmi_cache_refresh_service/ext'. Then running a full cache refresh in SXI_CACHE is like loading forever.


Final status is that the ABAP & Java stacks are up, but the Java stack cannot process anything and there are still some processes run by SAPCACHEUSER.

How to troubleshoot this issue?


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Former Member
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Hi,

Please check if SLD components are installed properly. There should be 6 components should be installed. Please find the details below.

https://blogs.sap.com/2013/06/13/triggering-sld-registration-of-pi-components/

Along with that please check exchange Profile parameters are configured properly or not

This issue mostly occur due to inconsistent SLD and exchange Profile Parameters.

Warm Regards,

Rudra