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Support???????

Former Member
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1,769

Hello,

We have a support contract and have never received any information (user account) to access our support after the switch to SAP. An earlier email claimed someone would receive the account information, but I checked with coworkers and no one has gotten an email with this information. We are now paying for support that we cannot use. I tried the old business objects phone number, but it just tells me as of 7/7 to go to the site and ends the call. Any idea on how we access our support?

Thanks,

Dan

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Former Member
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You'll need to go online and log a case. See the information here:

https://www.sdn.sap.com/irj/sdn/businessobjects-support