Steps to set up delegation for processing work items in workflow

[#1]

All,

I need your inputs:-

I have two questions .

1. I need to set up delegation for processing work items in workflow .I want to know how to set up  delegation when individuals are out and have not setup delegation beforehand in workflow.Is there any particular T-code to get this done as ADMIN.

2. The second question is

Issue -  The issue is that work items are struck with a particular   person and  he is not available to respond. In this case forwarding work items might be necessary if the responsible agent assigned to the work item is not available.

As far as I am getting one can forward work items as an administrator by using standard SAP transaction SWIA, a feature of the SAP Business Workflow. Enter selection criteria to search for a specific work item. Select the work item and choose the Administrator Forward push button. Administrators can also process the work item or send it back to the requester.

DO you have a step by step  documentation link on this with screen shots

Thanks

Anshu

[anjan_paul]

hI,

As Karri said you can delegate  usin trasnaction  rmps_set_substitute