StartDocPrinter Call Was Not Issued

[#1]

Good Evening,

I have a strange bug, I have an application that calls a report developed with VS 2012 + CR 2012.

It turns out that when we connect by remote desktop (RDP) and print locally everything works correctly, but if I select a printer "redirected / mapped" gives an error of "StartPrinterDoc Call Was Not Issued"

bellow detail my single code :

        Dim MyReporte As New CrystalDecisions.CrystalReports.Engine.ReportDocument

        Dim fRuta As String

        Dim sSql As String

        Dim sSql2 As String

        Dim cn As New OleDbConnection(My.Resources.Conexion_Consultas)

       fRuta = System.IO.Directory.GetCurrentDirectory + "\RPT\BL-" + CStr(Tab1_PO_Id_CC.Text) + "-PO-O.rpt"

        sSql = "SELECT  * bla bla bla ... "

        Dim da As New OleDbDataAdapter(sSql, cn)

        Dim ds As New DataSet

        da.Fill(ds)

        sSql2 = "SELECT * bla bla bla ... "

        Dim da2 As New OleDbDataAdapter(sSql2, cn)

        Dim ds2 As New DataSet

        da2.Fill(ds2)

        MyReporte.Load(fRuta)

        MyReporte.Subreports(0).SetDataSource(ds2.Tables(0))

        MyReporte.SetDataSource(ds.Tables(0))

        MyReporte.Refresh()

        Dim F_Nuevo_Crystal As New F_Crystal

        With F_Nuevo_Crystal

            .CRV.ReportSource = MyReporte

            .ShowDialog()

        End With

I use to print dialogform from crystal viewer.

Does someone help me pls ?

Thanks in Advance
Jaime

Message was edited by: Ludek Uher

[Former Member · Accepted solution]

Sounds like a permissions issue(?). See if Process Monitor tells you anything.

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member · Accepted solution]

Hi Ludek

Right, strange but was printers rights. I fixed with this command:

1.       Click Start, search for cmd.exe

2.       Right click on cmd.exe

3.       Click on 'Run as Administrator'

4.       Type "C:\" w/o the quotation marks and then Press Enter.

5.       Type CD\Windows\System32\Spool  and then Press Enter.

6.       Type Cacls.exe PRINTERS /e /g users:C and then Press Enter.

7.       Restart the computer

Best Regards

Jaime