Hi Ratna,
The SAP Solution Manager supports you throughout the entire life-cycle of your solutions, from the Business Blueprint to the configuration to production processing. It provides central access to tools, methods and preconfigured contents which you can use during evaluation, implementation and operational processing of your systems.
Features:
1)Implementing and Upgrading SAP Solutions
2)Solution Monitoring
3)Services and Support
4)Service Desk
5)Change Management
For more information go through the following links:
1http://help.sap.com/saphelp_sm40/helpdata/en/45/51fbdbd4941803e10000000a1553f7/frameset.htm
2)http://www.sap.com/services/pdf/BWP_SB_SAP_Solution_Manager.pdf
Bluesky
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