Solution manager CHARM workflow.

[Rushikesh_Yeole]

I have configured workflow using http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/d06db8e2-5036-2c10-1a97-dee1364fc....

On testing part, when i am creating change request, it is just generating plain reminder mails.

How can i configure to custoimized mail texts.?

How can i generate work items? Noa pproval are generated.

Am i missing some thing. Please help me.

[Former Member]

HI,

Please follow the below guide

[Email Custom Body through Action Configuration|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/103469e1-287e-2e10-0190-ca26cf5dfe2e?QuickLink=index&overridelayout=true]

Thanks,

Jansi

[Rushikesh_Yeole]

thanks...i will follow this..

now it is sending plain notification reminder mails.

For approvals/ workitems generation,

BUS2000116 -REQUESTTOBEAPPROVED It triggere standard approval workflow

But above event is not triggering when i am creating change requests.

Is CHARM requires organisational hiearchy mainatined with businees partners.?