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Dear All,

SolMan7.1

I have configured Support desk in WC Incident Management. Please help me to restrict end user for any edit/changes for the fields in web UI marked in yellow.

I would like to know, how to customize Incident Management web UI for end user? And also end user shouldn't do any changes, should only display "Confirm" option.

Thanks & Regards

Ahsan

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Former Member
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Dear Prakhar, Ranjith & Raquel,

Thank you so much for providing the solutions and documentations which helps me to resolve in my most scenarios.

Thanks once again.

Regards

Ahsan