SM66 - Work Process Failures

[#1]

Hi there,

I just noticed the following on transaction SM66:

The system is running fine. Looking in SM21 nothing seems to appear for the

same Process ID.

Is this something to worry about? How can I clear them down?

I went into SM50 and then restart process after error but it still stays highlighted in red.

Any ideas anyone?

Thanks

Andy

[Former Member]

Hi Mervin,

Here we go, just checked SM66:

Now I went into SM21 and checked the log and seen that the WP's have since started

55 times:

When I now drill down for that WP: 21231

So I now went into the trace file and searched for the SP 21231:

Now I think I know what is causeing the error.

When you look at the first line it says 'ORACLE not available'

It just so happens that at this particulat time (and the repeating erors) is when our offline

backup is still running and so ORACLE will indeed be down.

Do you think this is the case? So I can just ignore them??

Many thanks

Andy

[Isaias_SAP]

Hello Andy,

For sure that was the root cause in this case.

Thus, you could simply ignore these.

You could also stop SAP before starting the backup.

No one would be able to do anything at SAP if the database is not available anyway.

Regards,

Isaías

[mervin_joseph]

Hi Andy,

If you don't see any other error in system log at that point of time, then yes, this is the root cause for this issue.

And this is not gonna make any inconsistency in any of your data so you can ignore this

Best Regards,

Mervin Joseph

[Former Member]

Hi Guys,

Yep it is definitely the offline backup causing these failures to appear in SM66. Just looked

now and they have started appearing again after the weekends backup.

I know I can ignore these but is there a job I can schedule to clear these down instead of having

to do this manually??

I like things nice and tidy !!

Many thanks for all your help it is much appreciated.

Andy

[Isaias_SAP]

Hello,

I do not know any way to clear those counters automatically.

Have you considered stopping SAP before the backup starts, and starting it again after the backup completes?

No one would be able to do anything at SAP, if the database is not available.

Regards,

Isaías