SM66 - Work Process Failures

[#1]

Hi there,

I just noticed the following on transaction SM66:

The system is running fine. Looking in SM21 nothing seems to appear for the

same Process ID.

Is this something to worry about? How can I clear them down?

I went into SM50 and then restart process after error but it still stays highlighted in red.

Any ideas anyone?

Thanks

Andy

[Former Member]

Hi Andy,

If you are seeing no errors in the system log or WP logs, then you may find at the WPs are set to restart periodically - it's a profile parameter which sets this.

Regards,

Graham

[Former Member]

Hi Graham,

Thanks for the reply. Would you happen to know the profile parameter so I can

check this out?

Thanks Andy

[Former Member]

Hi Andy,

Try this note: http://service.sap.com/sap/support/notes/1709928

Regards,

Graham

[Former Member]

Good man, thanks Graham

[Former Member]

Hey Graham,

I can see where you're coming from with your initial remark and probably by the screen shot with the number of failures across all WP being almost identical.

That said, the WP autorestart wouldn't (shouldn't) show up in the error count of a WP. You'd just see in the dev trace that the autorestart time had been reached and the WP would restart.

If you have a test system, check it out by setting it to a silly value like 60s.

Cheers,

Amerjit

[Isaias_SAP]

The profile parameter for auto-restart (rdisp/wp_auto_restart) does not increase that counter.

Those are unexpected restarts (e.g., crashes?).

[JPReyes]

I agree with Issaias, you need to check your workprocesses developer traces and find out what is making the dialog processes crash.

Regards, JP

[Former Member]

Hi Andy,

The count tell the number of time the work process has restarted after the system restart.

In your case I see the main reason is heap memory. It is set low.

Work process restarts itself once it reaches heaplimit value or the heap configured for the work process

Parameters:

abap/heaplimit

abap/heap_area_dia

abap/heap_area_nondia

From your St02 screen-shot I can see the value set to heap is very small.

Regards,

Prithviraj.

[Isaias_SAP]

Hello,

abap/heaplimit should not be changed.

It has to be a low value (40MB - 60MB).

This is not a memory allocation limit.

Read the parameter documentation through the transaction RZ11 for more details.

Regards,

Isaías