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Server Busy

Former Member
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20,397

Many times when crating a dashboard, the canvas is locked and i get the following message:

Server busy

This action cannot be completed because the other program is busy. Choose "Switch P" to activate the busy program and correct the problem

I then have to click a great nr of times either on "RETRY", "SWITCH TO" or try to close the window by clicking on the little cross on the upper right corner of the window. After much clicking it goes away. Sometimes it does not and I have to close XC and open it again or even restart the PC. This is an exceedingly annoying problem I also used to have with 4.5 pro. In those good old times when you could actually contact a BO Support guy (!!!

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Former Member
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Hi,

"Server Busy" is a generic message thrown in different scenarios. For e.g. You may get this message when Xcelsius is launched and which in-turn is awaiting excel.exe process to be invoked.

Other reference that may help:

Refer page (6/20) of [Xcelsius 2008 SP2 Release Notes|http://help.sap.com/businessobject/product_guides/xcelsius2008SP2/en/sp2_xcelsius_relnotes_en.pdf]

Thanks,

Subhodeep

Former Member
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Hi!

I read the manual you indicated and I found:

"Server Busy" Dialog Box

If a component's Dynamic Visibility is enabled, switching between the canvas

and the embedded spreadsheet may cause the application to hang. If so,

please wait. If the "Server Busy" dialog box appears, please press the Cancel

button. This should return user control.

Is this what you mean? And if so. which iks the CANCEL button?

Thanks!

Former Member
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I think Anil is right. This is a bug that has yet not been resolved by SAP.

Former Member
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Is there any solution on this yet? I am having similar issue whenever I try to import an excel in Xcelsius.

Please let me know if any one found any solution?

Thanks

AJ

Former Member
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Not that I know of. Either SAP does not want to invest time solving it or does not know how to.