on ‎2016 Mar 04 4:15 PM
Hi
I have an issue with the VIM (vendor invoice management OpenText) work flow. A DP document is being processed and the report shows the task process control as READY.
The problem is that the current agent VIM indicates, hasn't got the dp document in her inbox. In other words the dp document is stuck somewhere in the WF.
In vim_analytics the following exceptopn reason appears: Invalid Reaquesetor ID (NPO)
I already trief reassigning the WI to another user without any succes.
Can jou help me finding the correct current agent so that we can continue processing this document?
Kind regards
Greg
Request clarification before answering.
Glad to hear you could resolve it
I'm not a WF person but I spent about a month debugging OpenText configuration to try and get my head around how users actually get access to that beast. So many different mapping tables and usages
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