SAP VIM workflow

[Former Member]

Hi

I have an issue with the VIM (vendor invoice management OpenText) work flow. A DP document is being processed and the report shows the task process control as READY.

The problem is that the current agent VIM indicates, hasn't got the dp document in her inbox. In other words the dp document is stuck somewhere in the WF.

In vim_analytics the following exceptopn reason appears: Invalid Reaquesetor ID (NPO)

I already trief reassigning the WI to another user without any succes.

Can jou help me finding the correct current agent so that we can continue processing this document?

Kind regards

Greg

[keohanster]

Unfortunately, it's hard for me to tell you who the correct processor is, because I don't know the business logic at your company/customer.  I'd have to dig into the technical view of the workflow and probably the business object to try to find any logic for finding agents. 
Sue