SAP TMKSVR error

[#1]

Hi all,

I will be installing SAP Solution Manager 7 to V5R4 iSeries server but upon installation of TMKSVR, it's giving an error in phase CHECKING INSTANCE

"An error ocured during installation (send TMKMessage:" could not send message, no connection available.)"

I already copied all the MASTER, KERNEL, LANGUAGE, and JAVA cd's in the server. I also updated to the latest ISERPACK8 for Solution Manager/iSeries V5R4 version. Tried run the installation in Windows XP and Windows Vista but the same error occurred.

Hope you can help me resolve the error.

Thanks,

John

[former_member326852]

Hi John,

Please try to ping the iSeries from your installation PC in the following ways

- ping -a <ip address of the iSeries>

- ping xxxxxxxx

- ping xxxxxxxx.<domain name>

If all pings would have been successful but TMKSVR still is unable to connect, you may try to add the name of your installation PC to the iSeries' TCP/IP Host Table (CFGTCP option 10), for the time of installation only.

You should pay special attention here to lower and upper cases (see SAP Note 60252)

Regards

Ken

[Former Member]

Hi Kenneth,

Ping is all working and already added the laptop to the host table but the same error occurs.

Please advice. Thanks!

John

[former_member326852]

Hi John

Ok, theres a couple of other things you could check...

- if the user that you run the installation from your laptop, does exist at iSeries level with the same password

- any firewall on your laptop should be disabled

Ken

[Former Member]

Hi Kenneth,

Firewall is disabled in PC (laptop) and user SAPINST/password is the same in iSeries and PC (laptop) as well but the same error occurs.

Thanks,

Francis

[former_member326852]

Hi Francis,

Ok, I think it best to log a customer message with SAP support, BC-INS-AS4, to investigate the issue. Could be some problem with subsystem jobs on the iSeries so open a telnet/5250 connection to the iSeries.

Ken

[Former Member]

Hi Kenneth,

I will definitely send an OSS message for it.

Thanks!

john