SAP Netweaver Credentials Popup while using SNOTE

[markusknab]

Dear all,

My Customer did not use the digital notes from SAP. So I had to implement a lot of Notes. Now if I run the report RCWB_TCI_DIGITSIGN_AUTOMATION a popup appears where I need to maintain user credentials for System SAP NetWeaver Application Server [W71/001]:

So I checked for notes and found that: 2881984 - Dialogfenster für Anmeldeinformationen des SAP-Systems O71/O72 beim Betrieb mit SNOTE

But that is not really helpfull to solve the issue. As it only describes to implement the note 2836302 which I already implemented.

I checked the SM59 Connections for the path SAP-SUPPORT_PORTAL and SAP-SUPPORT_NOTE_DOWNLOAD and they seem to be good - SUser is maintained and the rest is fullfilled. Testrun is successfull in both cases.

I also checked SMICM if HTTPS is maintained -> also available.

The following system is in place:

That is the downloading procedure I wanted to use:

Any Idea what kind of user and password is needed or how to solve this issue?

Thank you & Best Regards

Markus

[Former Member · Accepted solution]

Hi,

Make sure user is not locked and password is in working condition.

You can check this blog and note. https://blogs.sap.com/2019/06/14/how-to-configure-note-assistant-toolsnote-for-digitally-signed-sap-...
https://me.sap.com/notes/2174416
Best Regards