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Hi,

I've installed the Successfactors app on my Android device but when I try to start the app I first have to activate it. Since I'm not using it in a company setting, I opted for the other way (instead of waiting for an email with activation link).

So I was instructed to go to SAP Jam, and go to Account --> Mobile setup and enter an activation code.

My problem: on SAP Jam (cubetree...) I can navigate to Account, but there I only have the options Email, Language and Trash. I'm logging on to my 'extranet' account, which is what I want to use the Android app for.

So: is there a way to use this app?

Thanks...

Fred

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gpohansen
Explorer
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Hello Fred, I recently experience the same problem on my Android. Did you find a solution ?

Regards

Werner

fred_verheul
Active Contributor
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No, nothing yet. Not sure it will ever be solved. In my account settings (on the website, using my browser from my laptop) I still don't have the option to tweak my mobile settings.

And it's not a good sign that after more than 4 months no one of the SAP Jam team has even tried to provide an answer or at least an explanation.

I'm sorry...

Fred

gpohansen
Explorer
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Thanks, I try to find out by our SF Support Partner because ours is a SAP JAM Enterprise Version.
I will keep you in the loop for any news.