SAP JAM Collaboration

[baekhyunchul]

Hi Experts

I would like to ask some questions about SAP JAM.

1. Now, I can delete it if I leave a feed.

But can you block the authorization to prevent Admin. from clearing this feed?

2. Is CRUD(Create, Read, Update, Delete) authorized for each user?

I know that CRUD can be assigned to each group, but I wonder if it is possible for each user.

3. Can I view C4C data in JAM, can I control C4C data permissions?

Please tell me how to prevent it.

4. Do you get a push message when I upload a feed to a group?

Can you tell me the procedure for the above question?

It is a critical and important question for me. Please suggest.

Best regards,

WonJeong

[former_member47640 · Accepted solution]

Users can always delete their own status updates. Although for audit reasons it’s being tracked if a user deletes his feed update.

[baekhyunchul · Accepted solution]

1.SAP JAM > Business Records > Home > Account / Opportunity / Service Ticket / Task

Can I set the C4C data shown above to be visible to other users and invisible to other users?

In other words, Can I make certain C4C data invisible?

2.SAP JAM > Business Records > Home > Account

An issue occurred. To troubleshoot, please provide the following error key to your Jam administrator: 5dd6b297ef55a70abac6

[former_member47640 · Accepted solution]

Not sure if your new questions are really related to my earlier answer, but anyways:
1. Who can view what in C4C is determined on the C4C side, and can't be overruled by SAP Jam. I'm not the expert on C4C authorizations but I don't think it's possible to define visibility on a task level. I assume that task visibility is determined by authorizations of the associated objects, such as accounts or opportunities.

2. I don't know what the problem is there. It looks like something of the integration hasnt been configured correctly.