cancel
Showing results for 
Search instead for 
Did you mean: 
Subscribe

Hi experts, we're facing a weird situation in our system. There is a standard interface which uses Post Processing Desktop and it's showing on SMQ2 that the queue is stopped, but we cannot find the error message.

Normally, when we have this situation and click in the first message, we are able to see the error message. But in this case, we can only see the scheduled one. It seems like the error message was already discarded by the user (we are not sure) but the queue still in error status.

I've also searched using SXI_MONITOR for the messages in the queue but I've found just those 3 listed.

Does anybody has faced this kind of issue before?

Tks in advance.

Raphael

0 Likes
View Entire Topic
Former Member
0 Likes

Did you cancel the first message? i still see the message in schedule status.

Just reset the queue (edit->reset status) after canceling the first message.