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SAC Connection

06-10-2026 8:09 AM
nattan Discoverer
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Getting error messages when attempting to create a new connection with S4.

Have followed this guide: Live Data Connection to SAP S/4HANA Cloud Edition via OAuth | SAP Help Portal 

Communication Arrangement and Communication User created with certificate uploaded to S4.

Error message is "We couldn't connect to your S/4 HANA system. For more information, see our troubleshooting page. Correlation ID: 2430844844294459b599315182723872"

I can confirm that the OAuth 2.0 Identity Provider User ID mapping mode is already set to 'User Name' and we are using the built in 'SAP_COM_0065' arrangement

Can confirm that the User attempting this has an account in the S4 system, usernames match, and has the 'BR_ANALYTICS_SPECIALIST' business role assigned.

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Accepted Solutions (1)

Accepted Solutions (1)

XiwenLiao
Product and Topic Expert
Product and Topic Expert

Hi @nattan ,

Have you enable custom IdP for your SAC tenant and ensure that the following settings must be applied:

  • Under Step 3, set the SAML User Mapping to Custom SAML User Mapping. Under Security   Users, the value in the Custom SAML User Mapping column must equal the User Data  User Name of the corresponding business user in the SAP S/4HANA system.

It is very important prerequisite as described in the guide you are referring to.

 

You can follow one of support white paper (How to integrate SAP Analytics Cloud with SAP S/4HANA Cloud system | SAP Help Portal), which explains how to integrate SAP Analytics Cloud with SAP S/4HANA Cloud system

 

Best regrds,
Xiwen

nattan
Discoverer
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Thanks Xiwen, this was exactly the issue. Much appreciated.

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