Root Cause Analysis Error

[Former Member]

Hello colleagues,

I have error in Root Cause Analysis in this step,

Select System and click in;

Select Click here to load....

Error,

Can you help me?

Thanks.

[Former Member · Accepted solution]

Hi Victor,

Checked the sapnote 1669108 - Workload Analysis - Error loading template <TEMPLATE_NAME>

Also check the document

With Regards

Ashutosh Chaturvedi

[Former Member · Accepted solution]

Hi Ashutosh,

I read the note 1669109 but in system BW (productive, test and development) in transaction RSA1 I don't have the object,

Can you help me?

Thanks

[divyanshu_srivastava3 · Accepted solution]

What is your SP level of solution manager ?

[Former Member · Accepted solution]

Hi Divyanshu,

Solution Manager,

Thanks.

[divyanshu_srivastava3 · Accepted solution]

just goto system status and tell me the value of ST component.

Divyanshu

[Former Member · Accepted solution]

Hi Divyanshu,

The ST component,

Thanks.

[divyanshu_srivastava3 · Accepted solution]

So you are on SP11.

Upload 1989380 - RCA template for Solution Manager 7.10 SP11 using note and re-execute the automatic setup. Check jobs and extractor status.

[Former Member · Accepted solution]

Hi Victor,

I think the ccms object are not activated in the solman system.

Follow the sapnote 1342231 - ST: Manual actvtn. of BI Content for E2E diagnostics SP18-28

Also checked the job CCMS_BI_SETUP and also run the transaction RSTCO_ADMIN to check the activation.

With Regards

Ashutosh Chaturvedi

[Former Member · Accepted solution]

Hi Victor,

Did u tried post at Aug 4, 2014 5:32 PM (in response to VICTOR BARAHONA).?

Rg,

Karthik

[Former Member · Accepted solution]

Hi Divyanshu,

In the note 1989380  - RCA template for Solution Manager 7.10 SP11 tell me download this xml but but not that I have to download me. Can you help me?

Thanks.

[divyanshu_srivastava3 · Accepted solution]

Hi Victor,

I have check this note again, seems your problem is not with these templates.

Infact, what Ashutosh Chaturvedi has suggested makes more sense.

Check CCMS_BI_SETUP and with tcode RSTCO_ADMIN

Divyanshu

[Former Member · Accepted solution]

Hi Victor,

Also do check the sapnote 1110013 - ST: Manual activation of BI Content for E2E Diagnostics SP13

Also checked the document attached to it.

With Regards

Ashutosh Chaturvedi