ReloadData() script does not refresh data. Any ideas why?

[Former Member]

Hi All,

I'm working on a near real time scenario where my data has to refresh on the Design studio application, without ending the session of the application, for every 30 minutes. I used the Realtime SDK -timer component and achieved a screen change. But the data refresh does not happen. I wrote DS_1.reloadData(); on the on timer script box for the timer component and restarted the timer. But this does not refresh my data.

I'm using DS1.5 as my client tool and BEx query as my backend. I checked a lot of discussions in SCN and the developer guide for DS1.5. Everywhere it says that reloadData() should refresh the data when there is no filter or variable change happening. But this is not happening in my case.

I tried setting a filter value and after a second changed the filter value as well and then did the reloadData() script again. But this does not work wither.

Is there any cache which I can reset or uncheck to refresh data? This is an important feature of the dashboard and is a major requirement. There will be no interaction in the dashboard and there are no variables for me to use. I can create variables but this will be as a last option.

Can someone please help me on this?

Regards,

Varshini.

[Former Member]

Has this worked?

We are having a similar issue on DS 1.6. We have a query that has date as a parameter and is bringing back delivery counts on refresh. When the date remains the same, the dashboard is failing to bring back current data. But when I close the application and reopen, the data refreshes.

For some reason, when SAP said we weren't supposed to use TIMER for  PROD purposes, we tried using a button to check if the reloadData() function is even bringing back any data. To our surprise, the function doesn't bring back data when the paramter remains the same. It brings back current data when we change the date however.

Has anyone faced the same issue? If yes, were you able to resolve it or find a workaround?

Thanks & Regards,

Vijay