QRC1 2026 Update Memory Problem - Loading Optimization Setting

[Alex_B]

Hi,

my Story uses about 2GB memory and has Background Loading active. After QRC1 2026 Update this story receives a Out of memory error at 5,4GB memory. After Loading the Viewpoint (Starting Page) it has 2GB memory used. 1sec after that the memory starts to increase rapidly and after 10sec the out of memory error appears.

I changed nothing in this story for months. It tried Viewpoint Loading and the same scenario appears. Only at Loading Optimization Setting = None no out of memory error appears, but the memory use is 3GB.

Override Cache Limit and Minimize Memory Usage is active.

PS: the same old Analytic Application used only 1,2GB memory. The memory usage of the new Story is extremely bad. I hope SAP will fix that soon.

thanks for help

[richard_mooney]

Please log a ticket - this is a quality issue - we are aware of it and looking at it - if you log a ticket then you will be notified when fixed.

[Alex_B]

@richard_mooney Tickets won't get answered for weeks. When can we expect the fix? The problem is significant.

[CJH]

Hi @Alex_B. I am from SAP Analytics Cloud Support and it would be great if you can create a case so that we can investigate this issue. At this time, we are not aware of other customers impacted by this issue post our QRC release. Please let us know the case number after you have created it so we can have the case assigned and a Support Engineer reach out to you. Thank you, CJ

[Alex_B]

Hi @CJH 

[Alex_B]

Hi @CJH, I found out that since Update QRC1 2026 TabStrip Tabs are beeing rendered at Viewpoint Loading, even if the Tabs are'nt visible (of course) . I tried the same with Pages. Widgets in other pages are not being rendered - memory doesnt rise. But all widgets in other Tabs do, so they changed Viewpoint Loading for the TabStrip widget. Could you please check that?

[CJH]

Hi @Alex_B, I checked with our Support Expert in this area and he has not encountered this issue and believes that it would be important to work with you via a Support Case. If you can create one then I can ensure it gets routed to the right Support Team and individual. Thank you, CJ

[Alex_B]

Hi @CJH we created a case now. thx for your support. Case 400900/2026 (P2) - SAC Loading Optimization Settings Problem. 
I identified that the issue occurs only in embed mode when pagebar=disabled.
The problem is triggered by the code in OnInitialization. This code was already present in the function before the Q1 2026 update, and at that time it did not cause any issues.

this is the code - starting your story with this (+ Viewport or Background Loading active), will lead to the error:

if (Application.getMode() !== ApplicationMode.Embed) {
    NavigationUtils.openApplication(
        Application.getInfo().id,
        [
            UrlParameter.create("mode", "embed"),
            UrlParameter.create("pageBar", "disable")
        ],
        false
    );
}