Process Observer Discussion

[JChristophNolte]

This thread is dedicated to questions and discussions around the Process Observer component that is part of Business Suite.

Process Observer is used in different scenarios, including and prominently with Operational Process Intelligence.

For details on what Process observer is see here.

[robphelan]

Hi,

I've created a 2nd process definition... but for some reason, my Start task is showing up twice in the Process Details in POC_MONITOR.

The Starting task can be 1) Purchase Order Creation or 2) Sales Order Creation or 3) Stock Transport Order Creation.

When I'm executing my Order Creation, I'm seeing two entries in the POC_MONITOR for each process.

Any idea what might be causing the Start Activity to show up twice with the same Order Number at the same time?

Thanks,

Robert.

[bernd_schmitt]

Hi Robert, if you are using the direct API POC_RAISE_EVENT it may be possible that the BOR event is still active, and also processed, as the link between BOR and facade event is still maintained in POC_BOR. However what reason may be we provided a note that eliminates the duplicates while logging comparing the transaction IDs of the events. The note is 2020327. Depending on your SP level the note may have some dependencies. Regards, Bernd

[robphelan]

Thanks Bernd.. We must be far behind because there are at least 8 Notes that i'll have to apply. Plus, one of the object a note is looking for doesn't exist in our system yet -  CL_POC_METRICS_ENGINE->CALCULATE_SERIES_KPI

Is there any way to upgrade Process Observer individually without a SP upgrade?

We're currently on 7.31 SP10 (ABAP and BASIS).

Message was edited by: Robert Phelan

[bernd_schmitt]

Hi Robert, via OSS component CA-EPT-POC you may request for a collective update note for your release and SP level of SAP_BS_FND. This may ease the implementation. But installation will still go through SNOTE. Regards, Bernd

[bernd_schmitt]

The one change in customizing that may solve the issue, when your're using the direct event API POC_RAISE_EVENT (and not a BOR event) to create the order, is to look into the customizing settings POC_CUSTOMIZING - General Settings - Check Process Monitoring Events for BOR.  Here you could uncheck the event active flag for BUS2032 CREATED, as throgh this setting it may have been raised zwice: by the BOR event and the direct event API. If you are using (only) the BOR event you should however keep it as active. Regards, BErnd