Process Observer Discussion

[JChristophNolte]

This thread is dedicated to questions and discussions around the Process Observer component that is part of Business Suite.

Process Observer is used in different scenarios, including and prominently with Operational Process Intelligence.

For details on what Process observer is see here.

[markus_greutter]

Hi Experts,

is there a known issue with the version of the process definition?

From the proof of concept phase in the project the process observer was already configured for one small straight forward process. Now I created the complete setup and implemented the final process definition in a new version.

The 'Current Version' of the Process Definition Header is set to '2'. The Active flag is set for version '2'. For version '1' the flag is removed.

When I now execute the process nothing is recorded. Starting transaction 'POC_MONITOR' for the relvant process definition I receive the message "No data found for the entered criteria".

Transaction POC_TASK finally shows that a process was started but for the task which belongs to version '1' and not for the current version '2'.

Are there any further settings to be considered?

Best regards,

Markus

[JChristophNolte]

Hi Markus,

this should work. I suspect you are trying to "continue" with the existing process. The version works like versions in SAP Business Workflow: Processes started will continue with the version they were started with. Now you have de-activated the old version, so they are not continued. Only new processes (version 2) are used.

Alternatively you should check if your current process definition is okay - please run POC_MODEL_CHECK (transaction or report) on your process definition (always do that - I have just tested with the version and had an issue... that could have been identified with POC_MODEL_CHECK).

You should also check the application log (SLG1) for object POC.

If none of this helps... I'll need more information.

Best regards,

Christoph

[markus_greutter]

Hi Christoph,

after it was clear that the versioning works fine and transaction POC_MODEL_CHECK does not show any error I re-checked the BAdI implementations.

Finally I found the issue in the implementation of BAdI POC_INSTR_MAP_EVT_TASK. Small but with big impact!

Thank you for your quick response. It helped me to narrow down the problem.

Best regards,

Markus